Office of the City Manager

Welcome to the City Manager’s Office. Thank you for visiting! The City Manager’s Office is dedicated to providing exceptional service to the public, Mayor and Council, and City staff. We are committed to responsive leadership, effective communication, and meeting the evolving needs of our community.

With a residential population of over 6,000 and a daytime population growing above 20,000, the City of Jonesboro offers a dynamic business environment while preserving its welcoming small-town charm and rich historic character. As City Manager, I am committed to fostering a strong economic climate, enhancing service delivery, and supporting initiatives that allow our city to continue growing and thriving while honoring the legacy of Historic Jonesboro.

Our staff is equipped and ready to assist residents, businesses, and visitors with a wide range of city services, including sanitation, permitting, licensing, and more. We value community engagement and welcome your input. To stay informed about city news, programs, and events, we encourage you to explore our website at City of Jonesboro, sign up for our e-notification services, and download our City of Jonesboro mobile app for convenient access to important updates, services, and community information.

The City Manager is responsible for coordinating, administering, and supervising the implementation of all policies, decisions, and directives established by the Mayor and Council. The office develops operational objectives, policies, and programs necessary for the efficient administration of city government.

 In addition, the office oversees personnel administration functions such as employee recruitment, workers’ compensation, and benefits administration. The City Manager also supervises the preparation and administration of business licenses, alcohol licenses, accounts payable and receivable, payroll operations, and other administrative services. The City Manager also represents the City of Jonesboro at the local and state levels, fostering partnerships and advocating for the community. The City Manager also serves as Executive Director of the Jonesboro Downtown Development Authority, supporting economic development initiatives and downtown revitalization efforts.

About the City Manager

City Manager

Office - (770) 478-3800 Ext 1594

Fax - (770) 478-3775

Cell: (470) 571-4007 ( Please text) 

Email: bcole@jonesboroga.gov

 

Executive Assistant

Office - (770) 478-3800

Fax - (770) 478-3775

Email: ythomas@jonesboroga.gov

Office Hours:
Monday - Friday

8:00 a.m. - 5:00 p.m.