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Frequently Asked Questions

What number do I call in an emergency?

1. In case of an emergency dial 911.

2. Non emergency calls which do not need for an officer to come to your location should be placed to 770-478-7407 .

3. If you need an officer to come to your location for a non-emergency please call dispatch at 770-471-4242.

How and When Can I pay a Citation I received?

1) The first thing you need to do is to make sure the top of your citation says Jonesboro Police Department. People often come in with citations from the Clayton County Police Department which is NOT the Jonesboro Police Department.

2) If it has been AT LEAST 3 BUSINESS DAYS call us at 770-478-7407 and we can give you the total for your citation(s).

3) Look at the court date on your ticket. You can pay this ticket up to ONE DAY BEFORE your court date. If you wait until your court day to pay it you WILL HAVE TO ATTEND COURT!

4) If you come in to pay it before court, the PAYMENT MUST BE A MONEY ORDER, no exceptions.

5) We are located at:
170 South Main Street
Jonesboro, GA 30236

6) If their is at least one week remaining before your court date you may also mail the payment to us at the above address. This information is also on your citation(s). Make sure however that you have received the correct total from us beforehand. PAYMENT MUST BE A MONEY ORDER.

I was involved in an accident, and I need to get a copy of the accident report, how do I do this?

Once an Officer writes an accident report, it takes approximately 3 working days to fully process the report. It can be picked up at Police Headquarters - 8:00am - 4:30pm. It can also be mailed. . .send a self addressed, stamped envelope with cover letter stating the date, time, location, driver's name, and any other information pertaining to the accident to the following address. . . .

(There is a $2.00 service fee, payable by cash, certified check, or money order. Please DO NOT send cash through the mail)

Should I report suspicious activity in my neighborhood?

The police department depends on citizens calling to report suspicious activity. The dispatcher who takes your call will ask questions about the activity to determine its nature and ask for details. You do not have to give your name or address if you desire. You may remain anonymous if you desire. If you would like to report suspicious activity please call NON-EMERGENCY dispatch at 770-471-4242.

Why does it sometimes take longer for the police to arrive when I call them?

All requests for police services are assigned a priority based on the seriousness of the incident and the potential for injury or damage to property. At times, calls that are less urgent must be delayed so that we can respond immediately to emergencies.